| The medical billing software is easy to install and use, because all it requires is a typical PC and Internet access. The requirements listed below will change periodically as technology advances. Please refer to this page for a list of current requirements.
PC Requirements
- Workstation
- Pentium III or better
- 256 MB RAM or more
- 800 x 600 screen minimum resolution
- Windows 2000 or XP desktop operating system (NT 4.0, and Server 2003 not supported)
- Broadband Internet connection (see specifications below)
- User accounts: Administrator or Power User access level (required for ActiveX updates)
- Tablet PCs (for EMR)
- Above workstation requirements
- Windows XP Tablet Edition only (Service Pack 2)
- 512 MB RAM recommended
- Internet Explorer 6.0 or higher
- 128-bit encryption enabled
- Configured to accept and use ActiveX controls.
- Additional Software
- Adobe Acrobat Reader for workstations printing reports
- Microsoft Word 2002 (XP) or 2003 for workstations printing HCFA claim forms, statements, and/or letters
- Microsoft Excel 2002 (XP) or 2003 for workstations exporting reports
- Tablets: Microsoft Word 2003 (Service Pack 1 or higher) for ink support
Peripherals
- Printers
- Windows compliant laser printer
- Optional: Label printer
- Avoid all-in-one machines (print/fax/scan) and dot-matrix printers
- Scanners
- TWAIN-compliant full-sheet scanner
- Optional: Card scanner for insurance cards
- Handheld PDAs
- Microsoft PocketPC 2000 or Microsoft Windows Mobile 2003 (any edition)
- Processor: Intel StrongARM or XScale
- Memory: 32MB RAM (built-in, not add-on) - recommend 64MB RAM
- Display: 240x320 or 480x640 (VGA)
- Wi-fi (802.11b or g) wireless networking with continuous access
- Dell Axim or HP iPAQ devices are supported by the medical billing software
Internet Access Requirements
PCs will need access to the Internet either directly or through a local area network. Typical connection types include DSL, Cable, Wireless, or fractional T1 lines (Note: Satellite service is not recommended, as latency is usually unacceptable). Your connection should meet the following minimums:
|
Number of concurrent users
(sharing this connection)
|
Recommended Tested Speed *
|
|
Download
|
Upload
|
| 1-5 concurrent users |
512 Kb/s
|
256 Kb/s
|
| 6-10 concurrent users |
768 Kb/s
|
384 Kb/s
|
| 11-20 concurrent users |
1024 Kb/s
|
384 Kb/s
|
| 21-30 concurrent users |
1.5 Mb/s
|
512 Kb/s
|
| More than 30 concurrent users |
T1 or higher
|
| Latency Test Average |
< 100 ms
|
* This is the tested actual speed, not the speed listed by your Internet Service Provider. Much like automobile gas mileage ratings, your actual speed may vary from the listed speed. To verify actual speed, follow the instructions at http://speedtest.broadbandreports.com.
Additional considerations
- Heavy usage: If you are a billing office, you should consider the next higher level of recommended speeds for your office size.
- Other Internet traffic: The speeds recommended pertain to the medical billing software applications only. If there is additional Internet traffic in the office (web browsing, etc.), you may wish to use higher speeds.
- Multiple locations: We strongly recommend an independent Internet connection for each location.
If you have any questions, please do not hesitate to contact us.
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